Access to Care:
Bridging Disparities in
Access to Care and Government Services
Data.gov and
other publicly available sources can help us to identify, illustrate, and
address disparate access to health care, behavioral health, and home and
community-based services. Data-driven innovation, especially when coupled with
human-centered design and customer experience (CX) methodologies, can help
Americans to access providers and medical services. Opportunity exists to
harness the power of data and digital innovation for approximately 9.6 million
children enrolled in the Children's Health Insurance Program (CHIP) and
millions of Americans covered by Medicaid. Together, let’s harness the power of CX and
digital innovation to bridge disparities in access to care and government
services.
Use government data to build digital tools with, by, and for
the people.
How can we harness the power of data and
digital innovation to lower barriers, facilitate access to care, and improve
government services?
Potential ideas for exploration
This challenge is intentionally broad. For example, potential products might focus on four areas.
- Enrollment in Coverage: Create tools and resources to help Americans understand their eligibility and facilitate enrollment.
- Access to Services: Guide the insured to find services, reserve appointments, travel to facilities, or communicate with providers.
- Rural Health Care Access: Create resources that highlight how to access services available to Americans in rural settings
- Maintaining Coverage: Clarify how to maintain coverage without interruption, or transition to other insurance programs.
- Patient Outcomes: Improve the experience and outcomes of those using government services.
Curated datasets and resources
- Government links and information to help get started:
- CMS datasets on Data.CMS.gov
